Good afternoon, sir. I have seen the negative comments about our company sent to me by your agent Mr. Anton. I can understand your concerns now, which is normal. Our company sells more than 500 machines every year, and we serve more than 500 customers from all over the world. When you see these four negative reviews, it is normal, because we also have shortcomings. Even if the things are good, there are people who are not satisfied. For example, Porsche is a good car, but it can't satisfy everyone, and there will be people who don't like it.
I respect your decision, but I will also do my best to help you communicate with our company. We ensure that our machines are fully maintained and serviced before delivery, and we will also provide you with one year of after-sales service (engine, gearbox, distribution valve). I hope that through this cooperation, we can establish a trusting relationship. We also want to open up the market in Eastern Europe and establish mutual trust and good cooperation. If you trust me, I will never let you down.
Our company's business philosophy is quality first, integrity first, and service first. Regarding the payment method you mentioned, I understand your idea. I think if I were you, I might not be as thoughtful as you and do not do as well as you. For you, it may be a high risk, but for our company, we will also have high risks, please understand.
So I give you a proposal, without damaging the interests of each other, the freight forwarder you have cooperated with in China. We will send you and your Chinese freight forwarder specific photos and videos of the machine before confirming the order, you can pay your Chinese freight forwarder first, when he comes to our site to see the machine and confirms that there is no problem, you can pick up the goods on site and then pay. I think this is fair to both of us.
Finally, I can't make the decision whether it is OK or not, you can decide. I will also wait for your decision. Anyway, it's still a pleasure to talk to you, thank you!
Since

TOAKS has been serving worldwide customers since 2018 with great products and great responsibility.

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